Bastion IT

Services

Everything your firm’s IT needs, from one team

Most firms use all four together. Each one is explained below in plain English: what it covers, who it’s for and what changes for you.

Managed IT

A help desk your staff can call, and a team that keeps every laptop, server and printer up to date.

Who it’s for: Firms that have outgrown the office manager or a part-time IT person.

What’s included

  • Help desk by phone and email for every person at the firm
  • Updates and security patches applied on a schedule
  • New starter setup, and access shut off the day someone leaves
  • A list of your hardware and software, with renewal dates tracked
  • A named contact who knows your firm and your people

Your people stop losing billable hours to computer problems.

Cybersecurity

Protection against the attacks that hit professional firms most: phishing, stolen passwords and fake wire instructions.

Who it’s for: Any firm that holds client files, financial records or trust account details.

What’s included

  • Two-step sign-in on email and key systems
  • Monitored protection on every computer
  • Email filtering for phishing and impersonation
  • Staff training, with practice phishing emails
  • Backups we test by actually restoring them
  • A written plan for what happens if something goes wrong

One bad click is far less likely to turn into a letter to your clients.

Compliance

Help with the security rules your clients, insurers and regulators expect you to follow.

Who it’s for: Firms facing client security questionnaires, insurance renewals or a written security plan requirement.

What’s included

  • A written information security plan, drafted and kept current
  • Answers for cyber insurance questionnaires
  • Evidence for client security reviews and outside counsel guidelines
  • Access reviews and policy records you can show on request
  • Short, plain-English summaries for partners

When a client or insurer asks how you protect their data, the answer is ready.

We help you prepare and keep records. Legal advice on your obligations stays with your attorney.

Cloud

Moving files, email and practice software off the server in the closet, and keeping them secure once they move.

Who it’s for: Firms with aging on-site servers, or people who work from home, court or client offices.

What’s included

  • Microsoft 365 setup and security settings
  • File moves from on-site servers, planned around your deadlines
  • Practice and document management software moves
  • Secure remote access for working away from the office
  • A licence review so you pay only for what people use

Your team gets the same files and the same protection wherever they work.

How pricing works

You pay one fixed monthly price based on the number of people at your firm. Routine support, updates and monitoring are included, so calling us never adds to the bill. Larger projects, like a full cloud move, are quoted up front before any work starts.

Not sure which services you need? Start with a free assessment.

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